Retail Benefits of Transitioning from Legacy Systems to Cloud-Based Applications

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HEAD IN THE CLOUDS

TOPIC: Customer Experience, Retail Infrastructure
EXPERTS: John Kenwood, SaaS and Cloud-Based Security, Capgemini, Janet Beasley, Strategic IT Consultant, Remodista Advisor, Becky Hsu, Account Executive, Capgemini

Retail Benefits of Transitioning from Legacy Systems to Cloud-Based Applications

The evolution of the retail landscape continues unabated, shaped continuously by internal and external forces. Technology plays a critical, if dual-edged, part in this evolution. Retailers are tantalized by the promise of its ability to deliver consumer engagement, insights, and a vital edge in a hyper-competitive market. But achieving this ideal is elusive: the gap between technology’s promise and the all-too-common
reality of operating under a patchwork of legacy systems and temporary fixes leaves many retailers frustrated—wondering what kind of efforts they should be making, what kind of ROI
they can expect.

In this paper, we explore the benefits of cloud-based systems, how infrastructure impacts the customer, how to combat inefficient infrastructure, and shifts and trends that impact those considering the legacy-to-cloud change.

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