In a world where consumers can breeze through the online checkout process in a matter of minutes, does it still pay to invest in the perfect sales specialist to work in your brick and mortar establishment? Talent expert Jerry Talamantes believes it absolutely does. In the first article of his three-part series about the in store Customer Experience, Jerry explains why sales specialists are still necessary for brands to win customer loyalty and complete the art of the sale.
In early February, we had the pleasure of facilitating a workshop on Contingent Talent Programs. As part of that workshop, we were able to interview the three experts that contributed to our latest source paper:Widening the Talent Pool. In this fireside chat, we covered flexible strategies, communication approaches, and how to layer in efficiency and risk mitigation — as well as some critical tips on measurement and business insights.
Demand for talent is fierce. When you can’t find the right FTE, contingent workforce is likely where you might turn.
According to University of Oxford’s Platform Sourcing report, talent is now the single most important competitive differentiator for organizations of all sizes. Organizations are forced to adapt or lose talent to competitors who are willing to allow employees to be judged on potential rather than silo-ed experience. Those who can’t find flexible and exciting opportunity as an FTE have been turning to more flexible opportunities like gig work and temporary jobs. Work is changing and the desire for flexibility is increasing, now all we need to do is keep up. Easy, right?